Privacy Policy

Last updated: June 2026

1. Who we are

Mid-Sussex Window Tinting is operated by Alan Wileman. We provide professional vehicle window tinting services in Mid-Sussex and surrounding areas.

For the purposes of the UK General Data Protection Regulation (UK GDPR), Alan Wileman is the data controller.

Contact:
Email: midsussextinting@gmail.com
Phone: 07468 697 629

2. What information we collect

We may collect the following personal information when you use our website or contact us:

  • Your name and contact details (email address, phone number)
  • Vehicle information (make, model, year, body type) submitted via our quote form
  • Payment information if you purchase services or pay a deposit online (processed securely via our payment provider — we do not store card details)
  • Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies)

3. How we use your information

We use your personal information to:

  • Respond to quote requests and enquiries
  • Book and confirm appointments
  • Process payments where applicable
  • Improve our website and services using anonymised analytics data

We will not use your information for marketing purposes without your explicit consent, and we will never sell your data to third parties.

4. Legal basis for processing

We process your personal data on the following legal grounds:

  • Contract: to fulfil a booking or enquiry you have made with us
  • Legitimate interests: to operate and improve our website
  • Consent: where you have agreed to the use of non-essential cookies

5. Cookies

Our website uses cookies — small text files stored on your device. We use the following types:

  • Essential cookies: required for the website to function correctly (e.g. remembering your session). These cannot be disabled.
  • Analytics cookies (Google Analytics): help us understand how visitors use the site. Data is anonymised and aggregated.
  • Marketing cookies (Facebook Pixel): used to measure the effectiveness of our Facebook advertising. These are only set with your consent.

You can manage or withdraw your cookie consent at any time by adjusting your browser settings or using the cookie banner on our site. Disabling cookies may affect how the website functions.

For more information about Google Analytics cookies, visit policies.google.com/privacy. For Facebook’s data practices, visit facebook.com/privacy/policy.

6. Third-party services

We use the following third-party services which may process your data on our behalf:

  • Google Analytics — website analytics (Google LLC, USA)
  • Facebook Pixel — advertising measurement (Meta Platforms, Inc., USA)
  • WordPress / WooCommerce — website and any online payment functionality

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. How long we keep your data

We retain personal data only for as long as necessary. Enquiry and booking information is kept for up to 2 years for business and accounting purposes. You may request deletion at any time (see Section 8).

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at midsussextinting@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the UK’s data protection regulator: ico.org.uk | 0303 123 1113.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.